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TOPIC: [SOLVED] Thanks Email tags not populating with data

[SOLVED] Thanks Email tags not populating with data 15 years 5 months ago #4536

  • freshwebmedia
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I am having a lot of trouble with my thanks email. The tags for [GROUP_NAMES]and [GROUP_NUMBER] are not populating with any data any more and the tag [EVENT_DATE} is displaying the registration date instead of the date of the event. Can some please help me ASAP as my clients are getting the wrong information.

I am using Joomla 1.5.12
DT Register 2.5.4a
J Events 1.5.1

Cheers

Shan

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[SOLVED] Thanks Email tags not populating with data 15 years 5 months ago #4541

  • dthadmin
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Hello. Please download and install the new 2.5.5 release. If your issue persists, which it should not, create a support ticket and include all necessary info so we can access your site and check it out. Thanks.

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[SOLVED] Thanks Email tags not populating with data 15 years 5 months ago #4559

  • freshwebmedia
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Hi I have updated my version to 2.5.5 but I am still having the same issues with TAGS, email errors and getting an extra blank registration for every registration submitted

I have posted a ticket with my log in details. Your help would be greatly appreciated as I am getting desperate.

Kind Regards

Shannon

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[SOLVED] Thanks Email tags not populating with data 15 years 5 months ago #4611

  • chris26237
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I have the same issue and have also opened up a support ticket.

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[SOLVED] Thanks Email tags not populating with data 15 years 5 months ago #4615

  • brwalker
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I have a similar issue (blank registration record and notification email) and have also posted ticket

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[SOLVED] Thanks Email tags not populating with data 15 years 4 months ago #4703

  • chris26237
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Has anyone received support for their open tickets on this issue? I haven't had any response. If you were successful, can you share please?

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