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TOPIC: 2.7.2 Queries

2.7.2 Queries 13 years 11 months ago #11173

  • marcporter
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I spoke too soon. It worked one time, but it wouldn't work again. I think you're on to something however.

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2.7.2 Queries 13 years 11 months ago #11174

  • dthadmin
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isma - watched your video. I didn't see any white screens. What I saw was the registration completing without checkout because you were not making a payment. That is how it should work. I saw the notes about email tags and will look into that. I didn't see any white screens though which is what I thought you said was happening when you changed Default to Group.

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2.7.2 Queries 13 years 11 months ago #11185

  • ismadman
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Yes dthadmin,
Sorry , You are correct . We put up a fresh backup of the clean site ( Without dth reg ever being installed ) . Went through the settings and almost left everything at default this time and was not able to get it to repeat what was happening in previous posts . The only difference was this time I have not yet installed the plug in or the Upcoming events mod . I will do that today and try it again . Then I will see if I can set the Component exactly how we had it last time and try again . I will make note of any changes .

What I saw was the registration completing without checkout because you were not making a payment. That is how it should work.


Ok then , So the multiple cart button is our issue then . If you do not make a payment on your first transaction you don't get this option ???

Eg. Someone purchasing more than one event , And doesn't make a ( Partial ) payment on their first event , Does not get the option to add another event , They just get the thank-you page .

We need people to be able to purchase multiple events in the one transaction no matter if they pay or not . And not keep going to the thank-you screen after each one if no payment is made .

Am I explaining things properly ? It is a bit confusing I know but not having the option to add another event to your cart unless you make a partial payment seems to me to not be right .
And without the check out button process the PAY LATER options are superfluos as the user cannot declare their form of PAY LATER eg. At the Door or Call in Payment

Thanks

EDIT
  • I Installed both Plug in and Module and Enabled. So far no errors
  • Group Membership Event is not creating a Joomla user. Event setting is Joomla User Auto-Creation: YES ( Required )
  • Individual Membership event IS creating a joomla user

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2.7.2 Queries 13 years 11 months ago #11188

  • dthadmin
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Currently, the mult-event cart works only for paid events. Free events (or your paid event with $0 being charged) will go straight to completion. We'll be modifying soon to make free events support multi-event registration too.

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2.7.2 Queries 13 years 11 months ago #11191

  • ismadman
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I was able to re-produce the white page error
view here
http://69.175.85.82/~southpor/dtreg1/dtreg1.html

Problem was after setting it back to what it was it was still broken
And the whole process was not displaying properly
ie:- no input fields after the amount for the group page (2)

It would go to "Member 1 Information" with no fields and if you clicked next it would go to the white page

By the way , I deleted my old family membership event
And copied the single membership event
Then adjusted it to group etc and renamed it back to family membership
Saved then before adjusting the fields i tested it with a new registration
The emails ( Admin and user ) came through with all the Field tags populated
Just thought i'd tell you that . Don't know if it helps

On a side note , I tested the required sections in the field set up in the event as well
If set to required ( yes ) BUT had billing only
The fields would still show with an ASTERIX in the "Member 1 Information" and "Member 2 Information" when registering but upon testing were not required as I left some fields empty ( That had an asterix ) . Could be a bit confusing to end users. I will do some more testing but the individual events seem to be working perfectly . Only anything to do with Group events.

Another thing is , testing on my individual event ( Single Membership )
I have turned off allow partial payments
I then get the register another event and checkout buttons
Set my price to free and tried again through the register another event button
and it went straight to the thanks page
Where as one was paid for so I should have got the option for the checkout again
Which I didnt
So Obviously we need to be able to stop a free event being added to a paid event otherwise it misses the pay options
This would obviously be in select order as if you did the free one first it would not even give you the cart option .
Is there any reason why the cart option cant be set for free events as well so you get to checkout with a paid and free event combined in your cart

EDIT
Only way to get the FAMILY membership ( group ) to work again was to set the fields back to DEFAULT ( Under fields tab in event - Used for this Event? )
Once I adjusted the Group Registrations section again under the event field tab it broke again . That is how I am leaving it till you can check it out .
I have submitted a ticket ( TECH-AYX0WS4E8M ) with log in details so you can have a look

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2.7.2 Queries 13 years 11 months ago #11193

  • ismadman
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UPDATE
Created a new event copied off my individual event
Set this one to BOTH ( group or individual )
Set the event field tab to BOTH in all sections
When I went through reg process , got the white page again
Set the Fields to DEFAULT and it worked as its suppose to

I edited the EMAIL field under the main FIELD tab in DT REG Control panel
I set the Enable Confirmation Field: to NO as for testing purposes it was getting annoying
When I completed another registration under my new event
I never received the ADMIN mail but I DID receive the user thankyou mail
I set the Enable Confirmation Field: to Yes then ran through another reg under my new event and it sent the mail .

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