TOPIC: [SOLVED] Blank Screen

I am getting a blank screen after the confirmation screen. Tried to register using both IE and Firefox and neither work.

I am hosting with godaddy but I do not have authorize.net enabled. I search the forum a bit and it seems others have been having this same problem but whne the try to use authorize.net

If I do a uninstall and then re-install will i have to re-create my custom fields and lose my registrants?

Yes, GoDaddy is a wonderful thing... not so much

If you reinstall, you will not lose your current data. Was this working and then stopped or what? If you are unable to resolve the issue, create a support ticket including admin and FTP login info and we\'ll check it out. Thanks.

I am not on GoDaddy, but I ran into the same problem. It may be a custom field problem. On the blank screen, view the source code. I had an error at the top of mine...

<script> alert(\'Unknown column \'emer3relate\' in \'field list\' SQL=Update jos_dtregister_user

I removed the custom field named emer2relate and everthing worked. Then I added the field back in without any changes and it still works.

Hope this helps!

Julie

JulieL wrote: I am not on GoDaddy, but I ran into the same problem. It may be a custom field problem. On the blank screen, view the source code. I had an error at the top of mine...

<script> alert(\'Unknown column \'emer3relate\' in \'field list\' SQL=Update jos_dtregister_user

I removed the custom field named emer2relate and everthing worked. Then I added the field back in without any changes and it still works.

Hope this helps!

Julie

Thanks, that worked fine. I had to delete a custom field and then re-create it. I wonder what caused it.

Turns out this was due to having a custom field with the same name as another database field in the regular form. For example making a custom field named \"phone\" when there is a phone field already present. We will \"dummy-proof\" this now that we know of this issue. For now, just make sure you don\'t use real general field names like phone, address, etc. Thanks.