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TOPIC: Registration Fails, no reason given

Registration Fails, no reason given 16 years 2 months ago #2476

  • aztommyb
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Using Joomla 1.5.6
DT Register 2.2.6

Installed and configured with Authorize.net info
Credit Card is the only allowed payment method

Event registration is here:
http://www.npbam.org/index.php?option=c ... &Itemid=40

All fields seem to be correct, registration says...

\"We are sorry, but your registration did NOT complete successfully. The reason may be shown below, but please be aware that you are NOT registered for this event. Please check your payment information and try again.\"

Any ideas as to what I\'m doing wrong?

Thanks!

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Registration Fails, no reason given 16 years 2 months ago #2480

  • ndevereaux
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I am having the same EXACT issue here: https://www.itsasmartdecision.com/telecourses.html

Won\'t allow registration. No error given. Please help.

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Registration Fails, no reason given 16 years 1 month ago #2528

  • aztommyb
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Bummer. Had high hopes for this but it won\'t process a credit card still. Support doesn\'t seem to know what\'s wrong and usually takes about 2-3 days to communicate back. Really hard for project time lines. is ANYONE using this successfully?

Thanks!

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Registration Fails, no reason given 16 years 1 month ago #2536

  • dthadmin
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aztommy - yes, hundreds of people are using this successfully. We are still at a loss at why it won\'t work correctly on your site. It is definitely something specific to your site, server, or something. We\'re still looking at it. We\'re also finishing up the new release for later this week. I\'m curious as to if it will respond differently on your site. On way or the other, we\'ll get you figured out. We always do :)

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Registration Fails, no reason given 16 years 1 month ago #2542

  • karagamber
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we are experiencing a similar issue. after filling out info on registration page, clicking next leads back to the beginning -- registration event page.

checked to make sure paypal was set up and email is correct. read post on paypal and dtreg problem, but it didn\'t put how to solve.

need help please:kiss:

Joomla 1.5.7
DTReg 2.2.6

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Registration Fails, no reason given 16 years 1 month ago #2549

  • lindyjan
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My site has this error too:

\"We are sorry, but your registration did NOT complete successfully. The reason may be shown below, but please be aware that you are NOT registered for this event. Please check your payment information and try again.\"


In my case, the error happens, but the authorize.net payment goes through! I put in a ticket, and the response was \"do you have your site or your authorize.net account in test mode\"

No, I do not.

We\'ll see what the response is.

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