TOPIC: No (slow) support for forums or ticket system

Seems as though there is not any (slow)support for forums or ticket system. I submitted a ticket (urgent) over 24 hours ago and no response. Also, there are many forum questions left unanswered.

Shame I paid for this service.

Robert

Same here. It has been two days since I submitted a ticket and I\'ve had no response on a very urgent matter.

We are working on your tickets and others. We are a bit behind but are slammed with another project. We also lost one of our main developers so it\'s been pretty crazy. Hang tight as we will address your issues and tickets like we always do. Thanks.

msubob - your ticket was resolved. Your \"urgent\" issue related to the events module including the wrong itemid was resolved. We have incorporated a fix for this into the module in the current download package.

We always address things as fast as we can. Your patience would be appreciated. Having to respond to posts like this just take up more of our time that would be better spent working on tickets.