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TOPIC: [SOLVED] After clicking next for confirming information blank page

[SOLVED] After clicking next for confirming information blank page 6 years 4 months ago #27324

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I received a bit of an odd error which I ended up restoring using an akeeba backup to get up in running as I had made several changes. After restoring I completed all but two of the changes 1) I left website at 3.8.2 with DT register at 3.2.5.

I have decided not to update either at the moment as I'm trying to test a tracking pixel with a newspaper.

The error that occurred was that after hitting next I received the following info on basically a blank page


Array ( [eventId] => 196 [memtot] => 1 [type] => I [fields] => Array ( [2] => test [3] => test [4] => test [6] => test [7] => 0 [8] => 50131 [27] => Array ( [month] => 01 [day] => 2 [year] => 2015 ) [10] => This email address is being protected from spambots. You need JavaScript enabled to view it. [11] => 5151111111 [32] => [30] => 0 [29] => Array ( [0] => 0 ) ) [fee] => Array ( [basefee] => 0 [memberdiscount] => 0 [latefee] => 0 [birddiscount] => [discountcodefee] => [customfee] => 0 [tax] => 0 [currentfee] => 0 [fee] => 0 [paid_fee] => 0 [payment_method] => [changefee] => 0 [cancelfee] => 0 [fieldfee] => Array ( ) [paid_amount] => 0 [paying_amount] => 0 ) [ip] => 69.170.152.198 [confirmNum] => HRI-0382994 [confirmed] => 1 [Index] => 0 )

After I restored website - I went along and test after each time I completed a change.

Wondering if you may know what happened - if I missed something. If not I will try update again

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Last Edit: by nathan.dth.

After clicking next for confirming information blank page 6 years 4 months ago #27325

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With Joomla 3.8.2 or later, you need DT Register fully updated. With an updated build, you'll be fine.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .

After clicking next for confirming information blank page 6 years 4 months ago #27326

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nathan.dth wrote: With Joomla 3.8.2 or later, you need DT Register fully updated. With an updated build, you'll be fine.


Hmmm...I guess this statement leaves me more confused.

So, I was just planning on updating DT Register and than Joomla, again. Not sure if your statement is suggesting I should be doing something else.

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[SOLVED] After clicking next for confirming information blank page 6 years 4 months ago #27328

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It's simple... if you are using Joomla 3.8.2 or 3.8.3, you can't leave DT Register in the older version you have. You need to update it to DT Register 3.2.7.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .
Last Edit: by nathan.dth.

[SOLVED] After clicking next for confirming information blank page 6 years 4 months ago #27330

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Well - I completed the DT register update first than Joomla and tested. All seems to be ok. No idea why I was getting the error before.

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