WE have a discount code that is a combination of CAPS and numerals. For some reason, the system declines the code in that format. It demands lowercase letters.
Is there some setting somewhere I need to change?
The discount code feature has never been case sensitive. There have been no other reports like this, nor can we replicate it on our sites. You could submit a ticket with admin access and include details on which event and which discount code we can test with.
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