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TOPIC: [SOLVED] Conditional Value Not Appearing

[SOLVED] Conditional Value Not Appearing 7 years 4 months ago #27033

  • samsmom
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I only use this particular form once a year for two events. Last year it was working fine. This year, after upgrading to Joomla 3.7.3, PHP 5.6, I'm having a bit of a problem. Several conditional fields are not appearing when making the selection. I upgraded to 3.2.2.

Example: I have 4 selections, 3 of which have conditional fields attached. Only 1 of the 3 works. I have exported the table and carefully compared the values and all of the non-selection values match.

I copied the events since the only thing different was the date.

I was made aware of this yesterday, our event closes next week.

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Last Edit: by nathan.dth.

Conditional Value Not Appearing 7 years 4 months ago #27036

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As some conditional fields work and some do not, it is clearly a setup issue. In the event setup, go to the fields tab. Click the link to toggle the display of conditional fields. Make sure each conditional field that you need is enabled for the event. This is most likely where your issue lies.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .

Conditional Value Not Appearing 7 years 4 months ago #27041

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Yes, each conditional field was set to display. I downloaded the table (csv) and looked for any weird characters, nope. The only thing I didn't do was download a mysql file. I re-entered the data in the main field and each of the conditional. Nope. I ended up recreating the fields and now it works fine.

I still have to fix the same problem for another event, but that isn't as critical. I will do a mysql dump and see if there's anything strange.

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Conditional Value Not Appearing 7 years 4 months ago #27044

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If you submit a ticket with admin access and plenty of details, we can check out your settings.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .

Conditional Value Not Appearing 7 years 4 months ago #27060

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THANK YOU FOR ALL YOUR HELP! It was an easy fix and appreciate all of your help.

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Conditional Value Not Appearing 7 years 4 months ago #27061

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You are most welcome. :)

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .
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