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TOPIC: [SOLVED] suddenly my events tell that they are full

[SOLVED] suddenly my events tell that they are full 7 years 11 months ago #26611

  • exx
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suddenly my events tell that they are full

attandance is set to 0 (no limit) but it shows "full"

any clue how to solve it ?

kind regards

Luca

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Last Edit: by nathan.dth.

suddenly my events tell that they are full 7 years 11 months ago #26613

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This is due to a recent change with the waiting list. If you have ANY waiting list records for an event, it will act as a full event to prevent someone else from coming in and registering in a potentially open spot in front of someone who's already on the waiting list.

So an event will show and act as full if:
1) The set capacity has been reached, OR
2) Any waiting list records exist for that event.

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suddenly my events tell that they are full 7 years 9 months ago #26709

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Hi Nathan, so what shall I do now? All registrations go to the waiting list. We didn't change anything for that event.

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[SOLVED] suddenly my events tell that they are full 7 years 9 months ago #26710

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ARIALDO - my previous reply states the two reasons why a registration would go to the waiting list. Just change whichever two is the cause for your event. This is not a bug or something to fix.

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