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TOPIC: Wait List Payment

Wait List Payment 8 years 1 week ago #26524

  • waynejb
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How can we force all wait list registrants to actually pay but still show pending? Going back for payment details is a challenge. I would rather worry about crediting after the fact.

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Wait List Payment 8 years 1 week ago #26525

  • nathan.dth
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There is no way to do this without reworking the code that handles wait list scenarios. I'd say if taking payment is more important to you, then don't use the waiting list. Or maybe create a separate event (a copy) that is the "waiting list" for the other event, which you'd manually enable once it was needed, then cut-off registration to the original event. Just a thought to consider so you can take the payment, but still have some separation.

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Wait List Payment 8 years 1 week ago #26527

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If I create the event as FREE and use a fee field drop-down on the form, will it then force everyone to pay to will it still by-pass making a payment?

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Wait List Payment 8 years 1 week ago #26528

  • nathan.dth
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It doesn't matter where any fee comes from... the base event price, a fee field, etc... if there is ANY cost calculated and showing at the top of the form, billing will be required. If no fee is calculated, all payment options will automatically be skipped.

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Wait List Payment 7 years 11 months ago #26567

  • waynejb
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Tested your theory and it did not work. Event reached capacity, fee WAS showing, message stated we'll be on the waiting list. Registration just completed. Did not take me to payment screen.

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Wait List Payment 7 years 11 months ago #26569

  • nathan.dth
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What I stated is correct in that no payment is required when there is no payment calculated. However the variance here is the waiting list. When signing on to the waiting list, it WILL calculate the payment amount that is due for that registration, but will NOT prompt to make the payment. This way you know how much you'll have to pay IF you get moved into an active registration. This is how that has worked for many years. Your original question was if you could sign on to the waiting list AND make the payment. That answer is still no, without code changes. I just was offering other options.

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