TOPIC: [SOLVED] Emails Not Setting with latest update 3.1.7a

After installing the "fix" update 3.1.7a, I now get the error: "Could not instantiate mail function" when confirming a booking.

I have checked global Configuration in Joomla and successfully sent a test email via PHP mail.

Can you help please?

TB

Installing now another update (3.1.7b) and I am STILL not able to send confirmation emails. Error message is: Notice Could not instantiate mail function.

Anyone have any clues?

We are also having an email issue where admin notification emails are not being received after a registration comes in. (I do not know if the registrants are receiving a confirmation email or not.) We have GoDaddy hosting and email and I have spent tons of time on the phone with them, all to no avail. What is weird is that sometimes the emails do come through. I have updated to the latest DT Register. I am at my wits end with this and can't figure out what is going on.

Yes, there was an admin notification email issue within 3.1.7a, but it has been resolved (and confirmed by many users) in 3.1.7b.

@toolbox - I addressed this in your ticket and confirmed the issues were tied to your mail server... not DT Register.

@Alaskan - I didn't see a ticket for you on this. Are you on 3.1.7b or 3.1.7a? Note that if the emails arrive sometimes, but not every time... that tells you that DT Register is doing it's job of creating the emails... but the job of sending them (your mail server) is not always happening. Depending on your setup somewhere (Joomla config or settings in DT Reg), you are doing something that your mail server is not a fan of.

Hi Nathan,
Thanks for the response.
Please see my other post at:
www.dthdevelopment.com/index.php?option=...870&Itemid=141#25876
I believe the email not sending issue was related to the upload files field somehow. If someone didn't add a file to upload the next button would advance page to an error (which I provided in the other post) and no emails would be sent but the registration was logged in the back end. If i remove the upload field, the error does not show and things proceed as expected. So, in this case, I do not think the email issue is related to the host and email servers or Joomla email config.
I didn't put in a ticket because others report similar issues and the forum often seems quicker than ticket system. If you wish for me to put in a ticket I will.
Thanks.

Alaskan - we can confirm the issue with upload fields and are now looking into that. The email not sending is just a byproduct of that upload field issue. There is no email issue on its own however.