Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: No Confirmation Email for Group Registrations

No Confirmation Email for Group Registrations 9 years 1 month ago #25122

  • mregan
  • mregan's Avatar Topic Author
  • Offline
  • Senior Boarder
  • Senior Boarder
  • Posts: 40
  • Karma: 1
  • Thank you received: 4
I have what seems like a simple problem. Since we upgraded to Joomla 3 and the latest DT Reg, one customers have not been receiving confirmation email. Individual registrations do receive their confirmation email.
Any ideas?
Thanks,
Mike Regan

Please Log in or Create an account to join the conversation.

No Confirmation Email for Group Registrations 9 years 1 month ago #25124

  • nathan.dth
  • nathan.dth's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 1857
  • Karma: 19
  • Thank you received: 218
Hello. Make sure you are using the default "email" field for each group member. That is the only field that a registrant will receive an email to. Also, make sure config is set to send emails to each group member... otherwise, only the group billing contact will receive it.

We've not received any other reports of problems with this, so I'm pretty sure this will be setup related. If you can't track it down though, submit a ticket and we'll check it out.

Please Log in or Create an account to join the conversation.

Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .
  • Page:
  • 1
Time to create page: 1.332 seconds