TOPIC: [SOLVED] Losing $2 Per Transation via PayPal

I just upgraded to 3.1 and in at least one recent DTR transaction, the amount charged (passed along to PayPal) is $2 less than it should be - in other words, we're getting $2 less on a $75 event, the price of $73 being recorded by DTR. Anyone else seeing this?

Open the event and go to the Discounts & Fees tab. You may find that it is set to use Custom Member Discounts and with a $2 discount being added. Change this to No member discount... or to Global (if you have discounts setup in the main configuration).

We've seen some cases where events are defaulting to the newer custom discount option and are tracking down why this sometimes happens. Once you re-save the event with the correct option, it's fine though.

nathan.dth wrote: Open the event and go to the Discounts & Fees tab. You may find that it is set to use Custom Member Discounts and with a $2 discount being added. Change this to No member discount... or to Global (if you have discounts setup in the main configuration).

We've seen some cases where events are defaulting to the newer custom discount option and are tracking down why this sometimes happens. Once you re-save the event with the correct option, it's fine though.

Nathan, that's exactly what it was. I had to manually correct over a dozen events to switch to 'default' codes.