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TOPIC: Email for group registrations

Email for group registrations 10 years 8 months ago #23068

  • hjt61
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I'm trying to configure a nice looking "Thanks You" email. As I understand, we cannot have different emails for individual and group registrations.

Currently the default email suggests something like this:
You purchased [GROUP_NUMBER] ticket(s) for following people:
{GROUP_MEMBER}
[FIRSTNAME] [LASTNAME]
{/GROUP_MEMBER}

This is ok for a group registration, but it's very confusing is a person did an individual registration.

Is there any elegant way to have an OPTIONAL text, similar to the {PAYLATER} tag, where you can define text only to be included for group registrations?

/Hermann

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Last Edit: by hjt61.

Email for group registrations 10 years 8 months ago #23071

  • nathan.dth
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Not at this time. We hope to add a similar option in future development.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .

Email for group registrations 10 years 8 months ago #23072

  • hjt61
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Thanks for the quick reply.

I really wish you could provide 2 different mail templates for single and group registrations.
I spent hours trying to formulate an email which addresses both cases without looking too ugly and being too confusing.

It's not nice... And I don't understand why this didn't come up for other users before.

Hermann

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Last Edit: by hjt61.

Email for group registrations 10 years 7 months ago #23350

  • spruikit
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I agree hjt61.

I only use the group registration (but group minimum is 1) because I feel it was clumsy to ask right at the beginning single or group. Having group allows the user to add more participants as they register.

Unless I haven't worked it out properly, the confirmation emails are therefore not ideal for someone who books just themselves in as 1) they receive two emails (1x as registrant and 1x as participant) containing pretty much the same information.

For participants part of larger groups their email confirmations can't/don't include the registrant's details - but their own details twice. The email confirmations to the registrants are closest to ideal as they include their details AND the participants.

So - am I right in saying there is no better way to do this at the moment?

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