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TOPIC: Fees Not Saving

Fees Not Saving 7 years 1 week ago #26789

  • sfsadmin
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We have run into a new issue where when we post a new event the fee is not saving and is displaying Free instead of the price. If we go back into the event editor (for any event, old or new) the fee fields are now all empty.

This happens regardless if we create a new event or copy an existing event.

We recently migrated our site to a new hosting company and this issue started about week after. Not sure if there is a correlation. We are using version 2.8.17b.

Any thoughts?

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Last Edit: by sfsadmin. Reason: added version number

Fees Not Saving 7 years 1 week ago #26793

  • nathan.dth
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Well I've never heard of that issue happening before. My first thought would be that you are missing something that is required, so no changes are being saved. Can you change any other piece of data in the event and it remained saved?

First step would be to update to 2.8.18 so you're running the latest build for 2.5. If you still have the issue, you're going to need a support ticket with admin access for us to take a look.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .
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