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TOPIC: Disappearing records

Disappearing records 9 years 9 months ago #24095

  • youngapdz
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Hi
Using joomla 2.5.27 and dt reg 2.8.13a

I have random records disappearing from conditional fields.

When I go back and examine the confirmation email sent to the user I can see the input was entered, however when I click on the records and expand on registrants name the imputed field is blank.

Thanks

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Disappearing records 9 years 9 months ago #24109

  • youngapdz
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I have a understanding of the trigger of the fault, however don't know the fix.

When in the backend if the user opens up a record that has a conditional field and then saves the record before the page has loaded the conditional fields, whatever was in the conditional field get over written with a blank.

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Disappearing records 9 years 9 months ago #24110

  • nathan.dth
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Hello. I have confirmed this and appreciate your follow up feedback on what the issue is. This would only happen potentially with someone that has either a slower internet connection or a slower server. It was very difficult for me to replicate. I actually had to be very intentional and immediately save a record as soon as it opened on the page. That of course is not even a realistic action, but that's what I had to do to make this issue happen.

Anyway, we're looking at what we can modify to address this.

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Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at www.JoomlaEmployee.com .
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