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TOPIC: Admin Notifications for some events not showing up

Admin Notifications for some events not showing up 10 years 5 months ago #23387

  • topazren
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I have a number of events available for people to register for. However there is a single event that I only get some registrations from. I am able to see all registration items on the Records page, but since I am not getting some of the emails I can't run the credit cards because the CVV code only appears in the email. It shouldn't be anything in the global configuration because I get all of the email notifications for everything in every other event. I even created a new event and they still aren't showing up.

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Admin Notifications for some events not showing up 10 years 5 months ago #23388

  • nathan.dth
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Go to the emails tab in your event and see if "Enable this Custom Email Sender" is set to YES. If so, disable it.

Also, in the main configuration, I'd recommend setting (on the emails tab) to NOT send admin emails FROM the registrant. Have the emails come from your site email address. The problem is most likely with this setting... and just coincidence that it has affected only one event.

Some servers are more picky on what addresses they will allow emails to be sent FROM, so this config variable can cause issues on those pickier servers.

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