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TOPIC: Fields not showing correctly

Fields not showing correctly 10 years 1 month ago #23083

  • marse
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Forgive me if this is covered elsewhere - I searched but couldn't find a reference.

This site was migrated *(successfully) from J1.5x to 2.5x. It had JEvents, CB Subs and DT Register installed so the migration was tricky at best.

When the admins add fields in the configuration they don't show successfully. The screenshots show the DT Register field meal_options that should show on every event. I created this field new, not from the import. Then I created a new event in JEvents, (synced it to DT Register) and went to the fields section on the new event and the meal_options is not listed as being required.

Is there something I'm doing wrong in configuring this?

Thanks for any help!
Mark
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Fields not showing correctly 10 years 1 month ago #23085

  • nathan.dth
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Try simply re-saving the event and you should be fine. If not, switch the field (within the event fields tab) from Default to whatever you need it to be.

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Fields not showing correctly 10 years 1 month ago #23086

  • marse
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I've saved and re-saved. Tried that based on some other forum topics I saw that didn't quite cover this but figured why not.

If you look at the screenshots, they show that the field is selected to be individual, not default. It shows up as default and not required (both wrong) on the second screen shot of the event itself.

The settings just aren't working.

Help!

Thanks,
Mark

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Fields not showing correctly 10 years 1 month ago #23088

  • nathan.dth
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As stated, in the event, change the field from "Default" to "Individual". Then set to required. Not sure why it's not pulling the required status of the field from the default setting. Field may need re-saved also. Just change it in the event setting.

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Fields not showing correctly 10 years 1 month ago #23090

  • marse
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Yes, that was what I advised. My client's remark was that they paid for the module and it should work as advertised.

Shrug...no resolution I guess.

Thank you,
Mark

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Fields not showing correctly 10 years 1 month ago #23092

  • nathan.dth
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No one else has reported any issue like this so I have to assume it's something local. You can submit a ticket with admin access and we can take a look.
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