Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: Back end records not reecording amount paid/due

Back end records not reecording amount paid/due 12 years 3 months ago #18270

  • Whitmoresp
  • Whitmoresp's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 7
  • Thank you received: 0
Greetings:

I have events that show on the front end the correct amount due. They even send an e-mail to the person who registered.

But when I look on the back-end records listings, all the amounts are showing $0.00 and the payment types are Free even though the person clicked on pay later- mail in payment.

I am sure I am missing a setting. Just not sure which one.

Thanks

Please Log in or Create an account to join the conversation.

Back end records not reecording amount paid/due 12 years 2 months ago #18450

  • ccotton
  • ccotton's Avatar
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 32
  • Thank you received: 0
This is happening to me also. The email to the person registering as well as the Admin email both show the event to be "free" with nothing paid and nothing due.

What is really puzzling is this is happening only with one instructor of many.

Chas.

Please Log in or Create an account to join the conversation.

Back end records not reecording amount paid/due 12 years 2 months ago #18703

  • tio777
  • tio777's Avatar
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 0
This is happening to me as well.

Please Log in or Create an account to join the conversation.

Back end records not reecording amount paid/due 12 years 2 months ago #18705

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
With the latest version, this should not be an issue. If it is for you still after updating, submit a ticket with plenty of details.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Time to create page: 0.258 seconds