Most likely this is a PHP restriction issue. The DT Register package is bigger than most extensions. Check your setting for upload_max_filesize. This must be larger than 2M. Have your host assist with increasing this if you can't do it yourself. 99.5% of the time, this is the problem. Thanks.
I got that sorted by including a PHP.ini file in the tmp folder and installing from that directory (public_html/tmp/dt package). Then I got an error (See below).
So I uninstalled and reinstalled from the 'Install Package' option.
I still get the error.
Is there a solution to this issue. The rest of the website is fine.
Server error
The website encountered an error while retrieving
http://braintrainacademy.co/administrat ... dtregister
. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this web page later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.
tt_chatter - as given in your ticket... the problem was a failure to read the readme.txt file issue
You had installed our two JomSocial plugins but you do not have JomSocial. You had one of those plugins enabled... so it was trying to process the plugin after a successful registration. I removed the plugins and you will be fine now.