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TOPIC: Converge Plugin Failing

Converge Plugin Failing 6 years 11 months ago #26933

  • paul_mcdonald
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Hi Nathan .... my test site and client site are failing when using converge plugin for payments. The screen usually goes right to a screen with EVENT REGISTRATION: PAYMENT (TRY AGAIN) button.

If TRY AGAIN is clicked, you get the Payment Information screen ... but when filled, again shows the EVENT REGISTRATION: PAYMENT (TRY AGAIN) button.

This is happening with a live converge account or a test converge account.

Can you please assist as soon as possible? Thank you!

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Converge Plugin Failing 6 years 10 months ago #26959

  • paul_mcdonald
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Still no reply on this one? Have you tried to reproduce on your site? It's easy to reproduce on my test site. I've signed up for a ELAVON demo account and it still happens. Using another payment gateway (like paypal) all works fine.

Can you please respond to my ticket and/or this topic? or at least provide an ETA for resolution?

Thank you.

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