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TOPIC: Adventure tour registration?

Adventure tour registration? 15 years 6 months ago #4418

  • battenkill
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I am looking to integrate online registration with credit card processing for our tours. In brief we have 150 different departures of 15 different trips. We want to enable people to be able to register and pay a deposit on line, and then be able to return to access their account and look at their invoice and pay the balance of the trip. All of these trips are organized in advance.

I think my understanding is that we will link to CB to store the client information, and dt register will store the financial registration information. Please understand that we must track the financial information, but we also need to track hotel preference, PFD (life jacket) size, along with diet and health information and concerns. It is important that clients have only 1 login and place to store their information. I am hopeful that we can have them login and access their personal data, as well as their financial summaries in DT Register.
Do I have an understanding of what can be done, and/or do you have some suggestions of how this might be able to be done more efficiently.

Here is a link to our old pages... http://www.battenkill.com/trip/france.htm and we would like people to be able to register for each of these departures...first with a deposit, and then later to pay the final balance.

Thanks.

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Adventure tour registration? 15 years 5 months ago #4420

  • dthadmin
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Hello. DT Register does not store financial information. If you opt to use CB integration with DT Reg, then new profile fields will be created for storing payment details. This info is encrypted and stored in the database. Then when the user returns to register for another event in the future, their payment info can be automatically loaded.

Now the problem for you is this...

1) The payment info is encrypted so you can not access it if you are wanting to do any manual transactions.

2) DT Reg does not currently have a function for taking a deposit only, then returning to pay a balance due later. You could setup the event cost, then use a custom fee field where the user would check saying they are paying the deposit only. That field could be set to reduce the amount being paid by $X. Then you could customize the confirmation email to remind them how much money they still need to pay and when. From this point, you could use one of our other components, DT Donate, which would allow the user to come to the site and make a direct payment. The data would not connect with DT Reg data at all, but you could use it as a method of taking the later payments online and tracking them. You could include a link to this payment page in your registration confirmation email.

Also, be aware that you can collect data like life vest sizes and such using custom fields.

I hope this helps you understand the functionality. Thanks.

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Adventure tour registration? 14 years 7 months ago #7712

  • battenkill
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looking again for some guidance. The custom fields will take care of some of the old problems, and 2.6 enables deposit and final payment....correct???

But I am still confused about where into is stored and what auto populates what.

We have 40M customers...some have taken a trip of some kind before...and we would like to keep the continuity of their business with us. Even if we import all into joomla, CB or jomsocial, their actual participation records are kept in DT register...Please confirm that...and guide me to a better understanding.

Specifically.after a person registers, without CB, and then they register again for another event, where is that information stored, and does it auto populate into the next reservation. If the detailed information and custom information is stored in DT Register, then we should directly import into DT REgister.

Last year you made mentioned

DT Register does not add public users to the Joomla user database, with or without Community Builder. We will be adding a new plugin for that very soon.

This seems to me what I need to make this functional...

Many thanks.

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