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TOPIC: [SOLVED] Donation Notification Emails aren't going through

[SOLVED] Donation Notification Emails aren't going through 16 years 10 months ago #696

  • sackerman
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Not sure about this one, first couple donations everything worked fine. Using PHP mail, have checked to make sure that the site is sending emails, and everything is working correctly. Any ideas?

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[SOLVED] Donation Notification Emails aren't going through 16 years 10 months ago #697

  • dthadmin
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What version of DT Donate are you using? What form of payment are you using?

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[SOLVED] Donation Notification Emails aren't going through 16 years 10 months ago #698

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Sorry about that, v2.1.2 and we are using Authorize.net.

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[SOLVED] Donation Notification Emails aren't going through 16 years 10 months ago #699

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So everything works for you except for the notification email? Do you have the notification email address setup correctly in the Settings? Do you have only ONE email address in that box?

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[SOLVED] Donation Notification Emails aren't going through 16 years 10 months ago #700

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Yes to all 3 questions, the "from" email and the "notification" email are both "This email address is being protected from spambots. You need JavaScript enabled to view it.". There is also a contact in Joomla that is for "This email address is being protected from spambots. You need JavaScript enabled to view it.". I have sent from the Joomla "contact" component and everything goes through just fine. Is it possible that DT Donate has a problem with both addresses being the same?

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[SOLVED] Donation Notification Emails aren't going through 16 years 10 months ago #701

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please login to the site and submit a support ticket including joomla login, ftp and database access so we can check everything out. Thanks.

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