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TOPIC: Got this message DC-6843972Issuer unable to proces

Got this message DC-6843972Issuer unable to proces 15 years 10 months ago #1649

  • debtfreearmy
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On the final page that says: Your donation has been processed successfully!

I got this message right above the box with the thank you message:

Transaction ID :1874607892Invoice number :DC-6843972Issuer unable to process request.
the issuer unable to process request has me worried.

Do I need to do something about this?

Thanks

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Got this message DC-6843972Issuer unable to proces 15 years 10 months ago #1671

  • dthadmin
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What type of payment was made? Auth.net/PayPal? Onetime/recurring?

Did the payment actually go through despite that message?

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Got this message DC-6843972Issuer unable to proces 15 years 10 months ago #1687

  • debtfreearmy
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It was an Authorize.net payment - one time - and yes it did go though.

I am not so concerned about it going through and such now so much as I am a donor seeing that and thinking something is wrong with the transaction.

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