I have posted a support ticket for this but thought I would post it here too in case someone else had this issue and found a solution.
I have the following scenario:
A parent / user books a registration. I've created custom fields for children and for extra adults, where each additional person costs an extra fee.
The PROBLEM is that let's say the max allowed registrations is 150 - it only counts the one person who placed the registration - not the extra people in the custom field. IE: The event will be totally over booked!
How do I get a custom field (for example when they add 2 children and 1 adult) to make the total registrations out of 150 to 4 people NOT just the 1 ?
Before someone suggests GROUP REGISTRATIONS- I am already using group registrations for parents who are placing bookings for more than one family, who each have their own children and adults etc - so I can't use that to have the number of people counted.
For now (the site is live) I have lessened the max allowed registrations to half until I can get a solution.
Already handled this in a ticket, but since it is double-posted here... I'll answer for those playing along at home
You are correct... when doing an INDIVIDUAL registration, it counts as one person. The only way to count multiple people is to do a group registration. You would have a custom field of selecting Adult or Child, then set that to show for each member of a group. Set the donation field for Billing page only. The Adult/Child field can be the fee field to calculate the added cost. Then in the fields configuration, disable all of the un-needed fields... and you'll be left with only first name and last name for each group member... which is what you are collecting anyway. End result... same data collected. Just a little different format. This is what you'd need to do though to count each person towards your capacity. Thanks!