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TOPIC: [SOLVED] One registration only counts One person

[SOLVED] One registration only counts One person 14 years 3 months ago #9111

  • bluedelta
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I have posted a support ticket for this but thought I would post it here too in case someone else had this issue and found a solution.

I have the following scenario:

A parent / user books a registration. I've created custom fields for children and for extra adults, where each additional person costs an extra fee.

The PROBLEM is that let's say the max allowed registrations is 150 - it only counts the one person who placed the registration - not the extra people in the custom field. IE: The event will be totally over booked!

How do I get a custom field (for example when they add 2 children and 1 adult) to make the total registrations out of 150 to 4 people NOT just the 1 ?

Thanks in advance...

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[SOLVED] One registration only counts One person 14 years 3 months ago #9112

  • bluedelta
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Before someone suggests GROUP REGISTRATIONS- I am already using group registrations for parents who are placing bookings for more than one family, who each have their own children and adults etc - so I can't use that to have the number of people counted.

For now (the site is live) I have lessened the max allowed registrations to half until I can get a solution.

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[SOLVED] One registration only counts One person 14 years 3 months ago #9114

  • dthadmin
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Already handled this in a ticket, but since it is double-posted here... I'll answer for those playing along at home :)

You are correct... when doing an INDIVIDUAL registration, it counts as one person. The only way to count multiple people is to do a group registration. You would have a custom field of selecting Adult or Child, then set that to show for each member of a group. Set the donation field for Billing page only. The Adult/Child field can be the fee field to calculate the added cost. Then in the fields configuration, disable all of the un-needed fields... and you'll be left with only first name and last name for each group member... which is what you are collecting anyway. End result... same data collected. Just a little different format. This is what you'd need to do though to count each person towards your capacity. Thanks!

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