I am trying to resolve this issue for my client's site - when the payment (Paypal) is completed, it doesn't get recorded into the DTRegister module, but ended up with a bounced mail that was sent to [email protected]
.
I am on DTRegister 2.6.8d and I traced it down to line 1848 where it sends the mail and dies. Have I reached a part of the code that should never happen and what should I do advise my client to do in her Paypal settings.
This is the body of the message (sensitive parts removed)
There is no problem in DT Register... if the record is failing, you don't have something setup correctly in PayPal. As found in many other threads and our instructions... check the following:
- IPN is enabled in the paypal account
- if a personal account, make sure sending of IPN messages is enabled
- Auto-return must be OFF
- make sure /components and /components/com_dtregister are 755 permission and files inside 644
Hi zeus_lok, did you find out what was wrong on your site ?
I have the same strange bounced mail. I have checked all my settings on Paypal, the files permission and nothing seems to be wrong but I am also getting this strange error. Even more strange the payment and the booking of the payment in DT seems to work fine so what does this message mean ?? What is failing to be recorded where ?? The amout paid are properly recorded the the "record" list after the payments...
K, found this was actually happening. The email address [email protected]
did not even exist. We had used it for some IPN testing in the last version and this line of code did not get removed. We just updated the DT Register package... so you can download it from My Orders and not have this problem. Either reinstall or manually replace this file:
/components/com_dtregister/dtregister.php
This would not actually affect the creation of records... just was sending the dead email. If records are not being created, it is completely due to your setup... not this.
Thanks for following up and the update! Will upgrade to the latest version of DTRegister. The records were recorded in the system so it was just the test e-mails now that I need to get rid of.