Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: user panel not showing registered program.

user panel not showing registered program. 14 years 5 months ago #8317

  • chai18
  • chai18's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 20
  • Thank you received: 0
A client registered for a program today as new user, and selected pay later. We both received registration confirmation.

When she logged in she received a message that sahe was not registered for any events.

We're using 2.6.7b

Is there a setting I missed somewhere?

Please Log in or Create an account to join the conversation.

user panel not showing registered program. 14 years 5 months ago #8320

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
Then that means the record is not associated with the user account. You can assign the record to a user by editing the record in the backend. If the user isn't logged in while registering for the event, then the record is assigned to that user. If they are creating a new user account DURING registration, it will also assign to that user.

You do need to update to the latest build of DT Register. If using the latest build and you have an issue with this, then submit a ticket.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Time to create page: 0.118 seconds