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TOPIC: Registration Records Not Appear

Registration Records Not Appear 14 years 6 months ago #8097

  • mhanson
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Ever since I have updated for 2.6.6/7 I am having problems with the viewing of the registration records for the events.
In the backend if I select an event the only records that show are those that have paid via PayPal unless I select the "Show Failed Attempts" to "Yes" when it shows all the registration records except the PayPal ones.
In the frontend it will only show the records that have been paid via PayPal.
What is happening? This worked fine prior to 2.6.6 - is there some setting I need to change?

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Registration Records Not Appear 14 years 6 months ago #8101

  • mhanson
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Just to add to this - since upgrading to 2.6.7 the problems appears to have been resolved but all the registrations records created under 2.6.6 appear to have problems - is there anyway to correct them?

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Registration Records Not Appear 14 years 6 months ago #8128

  • dthadmin
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Not sure what was happening for you. Probably had a permissions issue affecting PayPal IPN. Glad you have it sorted though. Unfortunately there is no easy way to recover the previously failed records. The database has a table jos_dtregister_sessions where you will find session data for those failed transactions that were not completed. The data is not "user friendly" but you can dig out what you need probably and then manually create a registration record. I know that is not a fun answer, but at least all is not lost. You should be good moving forward though.

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