Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: DT Register not logging balance payment

DT Register not logging balance payment 14 years 7 months ago #7767

  • bonzlee
  • bonzlee's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 6
  • Thank you received: 0
I just read through the forum and I can't seem to find another post with this issue. I upgraded my DT Register to 2.6.6, so it's running latest version. I am running Joomla 1.5.17, so again, latest version. This is the first time I've used DT Register, so I am learning as I'm going.

Here is the site I am having a challenge with (it's not a live site, I'm running it off my server until we make the site live): http://www.landaudesign.com/mpt/index.p ... &Itemid=30 Paypal is set to test, so if you try it, no payments will really be made.

This is my scenario:
- All events give the option of paying a deposit.
- When I register for an event and just pay the deposit, I go through the whole PayPal process, and the PayPal returns me to the DT Register thank you page on the website. DT Register logs the registration and notes the deposit paid and balance due.
- Then I come back to the Account History page and click on Pay Now to pay the balance due. Again, I am taken to PayPal, and the transaction appears to go through without a problem. The payment amount is registered in my fake account in my sandbox, so PayPal sees the payment as made. But DT Register does not log the payment of the balance.

I have tried it several times, and it keeps logging the deposit payment, but never the balance due payment.

Shouldn't DT Register note the balance payment? I have checked and rechecked my Paypal settings. I checked permissions on folders in the components folder. I upgraded to the latest version. What am I missing?

Anybody know?
Thanks!
Bonnie

Please Log in or Create an account to join the conversation.

DT Register not logging balance payment 14 years 7 months ago #7784

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
I haven't seen an issue with that previously. I'm wondering if it is related to PayPal in test mode. Please try in live mode and see if the issue remains. If so, then we actually have something to look into. If you do find an issue in live mode, please continue by submitting a ticket. Thanks.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Time to create page: 0.168 seconds