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TOPIC: Error when viewing records in the backend

Error when viewing records in the backend 14 years 9 months ago #6935

I'm getting the following error when attempting to view records in the backend...

Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 71 bytes) in /var/www/vhosts/remingtonreport.com/httpdocs/libraries/joomla/html/html.php on line 85

Anyone else have/had this problem, or ideas how to fix it?

Any and all help is greatly appreciated.
-Jonathan

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Error when viewing records in the backend 14 years 9 months ago #6937

  • dthadmin
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The error you are getting is coming from Joomla... not DT Register. Besides, the error tells you your problem. You do not have enough memory in your PHP configuration. You need to increase memory_limit in your PHP configuration. Contact your host if you need help with that.

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Error when viewing records in the backend 14 years 9 months ago #6939

Yes it's being thrown by a core Joomla function, but it's due to DT Register. The function that is throwing the error is in the JHTML class. I was wondering if there were any known issues of mis-used JHTML methods in DT admin.

I've noticed there are a lot of calls that look like this...

JHTML::tooltip((JText::_( 'DT_DISCOUNT_NAME_HELP' )), '', 'tooltip.png', '', '');

I thought maybe the extra set of parens might be causing the problem. I tried to remove them all, but there are quite a few and I probably missed some.

memory_limit is set to 32mb so that should be enough and I wasn't having this problem until I upgraded DT to 2.6.2

Thanks for the help.

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Error when viewing records in the backend 14 years 9 months ago #6940

  • dthadmin
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Of course there are many calls like you showed. That displays a tooltip and every parameter has a tooltip. That is fine. There are more parameters in 2.6 than previous versions. You should increase the memory_limit. No reason why not to.

Also you need to upgrade to 2.6.3a. Changes have been made to help issues like this where people have lower resource servers. Main changes were to the Configuration area where most of the parameters are. So, upgrade. If issue remains... upgrade memory_limit.

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