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TOPIC: Error when clicking "Register Now" or "View all events"

Error when clicking "Register Now" or "View all events" 14 years 9 months ago #6809

  • egorman
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Hi everyone,

I am getting an error when clicking on the "register now!" or "view all events" buttons. https://felstockton.com/index.php Click on the test event on March 31st.

ERROR in CHROME:

This webpage is not available.

The webpage at https://felstockton.com/index.php?optio ... r&Itemid=6 might be temporarily down or it may have moved permanently to a new web address.

More information on this error
Below is the original error message
Error 2 (net::ERR_FAILED): Unknown error.


ERROR in FF:

The connection was interrupted
The connection to felstockton.com was interrupted while the page was loading.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.


In IE8:

This problem can be caused by a variety of issues, including:
•Internet connectivity has been lost.
•The website is temporarily unavailable.
•The Domain Name Server (DNS) is not reachable.
•The Domain Name Server (DNS) does not have a listing for the website's domain.
•There might be a typing error in the address.
•If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users
You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds
1.Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)
1.Click Tools , and then click Work Offline.
2.Click the Favorites Center button , click History, and then click the page you want to view.



Anyone have any suggestions? This is my first time installing and using DT Register on any of our joomla sites.

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Error when clicking "Register Now" or "View all events" 14 years 9 months ago #6813

  • dthadmin
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Sorry but we have no order in our system with your username. Please submit a new post or a ticket under the username that DT Register was purchased under. This post will be removed. Due to DT Register being posted occasionally on illegal sites, we must take these precautions. Sorry.

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Error when clicking "Register Now" or "View all events" 14 years 9 months ago #6815

  • egorman
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My boss purchased this last week using his email [email protected]
Tdowney. He is out of the office until Tomorrow.

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Error when clicking "Register Now" or "View all events" 14 years 9 months ago #6817

  • dthadmin
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You have a SSL problem... not a DT Register problem. Even when accessing your site home page with https, it does not load. Seems that you have our SSL plugin enabled which is forcing DT Register to load in a secure URL. If you do not have a SSL certificate properly setup, it's not going to work. So either disable the SSL plugin, or if you really do have a SSL certificate, check it out because something isn't setup right :)

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Error when clicking "Register Now" or "View all events" 14 years 9 months ago #6818

  • egorman
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Great thanks. I will check it out.

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Error when clicking "Register Now" or "View all events" 14 years 9 months ago #6819

  • egorman
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The radio button for "Using SSL" is set to NO in the DT Register Event Plugin and it has been.

We are not using nor do we plan to use a secure certificate for this site.

Is there somewhere else I need to check?

Wait, I think I found it. I unpublished the System - DT Register SSL.

I think that might be it. I didn't realize this existed until now....

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