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TOPIC: [SOLVED] DT 2.6.2 is not storing the data for the registrant

[SOLVED] DT 2.6.2 is not storing the data for the registrant 14 years 9 months ago #6764

  • zammitoj
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I have the new 2.6.2a and when people are registering it is taking their payment but not taking their information...it worked fine with the older version I had. I have tested it 3 times and it takes the payment fine, however my information is not stored...

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[SOLVED] DT 2.6.2 is not storing the data for the registrant 14 years 9 months ago #6769

  • dthadmin
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2.6.2a is not the very latest build for starters... beyond that, I'm guessing a bit because you didn't say HOW you were accepting payment. I'm going to guess PayPal.

Most Likely reasons why a record would not be created:

1) PayPal IPN is not enabled in the PayPal account.
2) Auto-Return is turned ON in the paypal account. Must be off.
3) One or more of your custom fields is missing from the jos_dtregister_user and/or jos_dtregister_group_member database tables.
4) Your server is blocking PayPal IPN IP addresses.

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[SOLVED] DT 2.6.2 is not storing the data for the registrant 14 years 9 months ago #6773

  • zammitoj
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Yes...PayPal...does it matter that it worked before?

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[SOLVED] DT 2.6.2 is not storing the data for the registrant 14 years 9 months ago #6775

  • dthadmin
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I realize it worked before... so something has changed somewhere. Just check each item that I listed. One of those should be the reason for the issue.

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[SOLVED] DT 2.6.2 is not storing the data for the registrant 14 years 9 months ago #6776

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1) PayPal IPN is not enabled in the PayPal account. -
It is enabled
2) Auto-Return is turned ON in the paypal account. Must be off. -
It is off
3) One or more of your custom fields is missing from the jos_dtregister_user and/or jos_dtregister_group_member database tables.
Not sure what I am looking for here...but the user database is there and I can browse through it. However the group member database table is there with nothing in it...so can't browse through it
4) Your server is blocking PayPal IPN IP addresses.
this is working fine.

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[SOLVED] DT 2.6.2 is not storing the data for the registrant 14 years 9 months ago #6777

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I just downloaded the 2.6.2b version and remembered that when I installed 2.6.2a version that the following did not install - cbplug_dtregister_records1_2_2. It did the same with the 2.6.2b version as well...I get the following message - Error! Could not find a Joomla! XML setup file in the package.

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