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TOPIC: [SOLVED] user panel showing paid events as unpaid

[SOLVED] user panel showing paid events as unpaid 14 years 9 months ago #6753

  • Ginjg
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The user panel is displaying paid events as unpaid even though clearly listed as paid in backend.

It's displaying the amount due properly for those who made partial payments.

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[SOLVED] user panel showing paid events as unpaid 14 years 9 months ago #6758

  • dthadmin
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Hello! Found your problem via your ticket. You had one piece of missing data in your records... the Amount Paid. The user panel does not just go by the Paid/Not Paid status parameter. The Amount Paid is what is calculated in the user panel. With no data there, it sees that the full amount is still due.

I know that's a manual task for you, but it's a new piece of data that wasn't there in previous versions... so for your old records to show correctly, you'll need to update those records.

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[SOLVED] user panel showing paid events as unpaid 14 years 9 months ago #6759

  • Ginjg
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Thanks. I'll update that information now.
Is there a note about that in the tutorial video and I just missed it?

I truly appreciate the very fine component and the equally fine support you provide.

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