Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: [SOLVED] - Duplicate Records Created When Using PayPal

[SOLVED] - Duplicate Records Created When Using PayPal 14 years 9 months ago #6634

  • twilson
  • twilson's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
I have tickets open for these problems but right now I cannot update them - I'm getting a 404 Error.

Problem 1 - Using PayPal, getting 2 registration records and 2 confirmation emails for every single registration and PayPal payment. Was sent a fix but the problem still happens. Not every time but most of the time. Anyone else have this problem? Could the problem be related to using the same registration information in each test?

Problem 2 - When creating a group registration, I get a record in the Records view for every group (well, duplicates per problem 1). When clicking the Members column in the Records list, I expect to see the individual registrations within the group, but the list is empty.

Any thoughts? Thanks.

Please Log in or Create an account to join the conversation.

Last Edit: by twilson.

[SOLVED] - Duplicate Records Created When Using PayPal 14 years 9 months ago #6636

  • twilson
  • twilson's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
OK. Problem 2 solved. It seems that you must enable the First Name and Last Name built in fields under "Member Info for Group Registrations" in the Configuration / Fields panel. I was trying to use custom fields for first and last name.

Will close my ticket once I can access it.

Please Log in or Create an account to join the conversation.

[SOLVED] - Duplicate Records Created When Using PayPal 14 years 9 months ago #6638

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
If you download the latest build, you'll find the duplicate paypal issue is fixed already. There was a bug, but already resolved.

Yes, group members need the first/last name.

The ticket system is working by the way. Was disabled for a very short time this evening for some maintenance.

Please Log in or Create an account to join the conversation.

[SOLVED] - Duplicate Records Created When Using PayPal 14 years 9 months ago #6643

  • twilson
  • twilson's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
As I mentioned in my ticket, the problem is still happening, even with the latest build, where

if(1){

was replaced by:

if($row[0]->user_id == 0){

I have uploaded this change to my site and the problem is still happening. Duplicate records (except for the confirmation number) and duplicate confirmation emails to the registrant.

Please Log in or Create an account to join the conversation.

[SOLVED] - Duplicate Records Created When Using PayPal 14 years 9 months ago #6739

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
This was fixed through the user's ticket, but for others... be aware that the DT Register package has been updated with the fix. If you have the latest build (as of March 19, 2010), you will not need to modify anything as noted in this thread.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Time to create page: 0.117 seconds