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TOPIC: Order of custom fields in confirmation emails

Order of custom fields in confirmation emails 14 years 10 months ago #6075

  • coryfisk
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Hello,

This seems to be a returning problem with custom fields and how the ordering of custom fields show up in the registration confirmation emails (both for admin as customer).

In the custom fields in the admin backend and on the registration form, the order is correct:

custom field 1
custom field 2
custom field 3
custom field 4

In the confirmation emails for admin

The outcome of the emails:

custom field 3
custom field 2
custom field 4
custom field 1

As you can see, very erratic and strange behaviour. Incorrect ordering. I have seen the question and error been mentioned in several topics. Some say it was solved in 2.5.4 - another topic mentions it is back in 2.5.9 (also in 2.5.8 by the way)



I have searched the forums, one "solution" mentions to change files so that it "spits" out a reverse order, but that doesn't solve it, it is not reversed.

RElated topics:

http://www.dthdevelopment.com/index.php ... tion#p4275 (this topic does not solve it, it just reverses the wrong ordering)

http://www.dthdevelopment.com/index.php ... rder#p4534 (this topics basically does what I do, ask for a solution and mentioning the error is a fact in 2.5.9)

http://www.dthdevelopment.com/index.php ... rder#p4458 (this is exactly the problem in current shape, mentions it was solved, but as other topics will show, it is back again)

Can you please give a fix, because the registration form we use contains many many custom fields and the incorrect ordering in registration emails make the DT Register component completely useless, as Staff members cannot make any sense of the confirmation emails with garbled and messed up ordering!

I have attached a screenshot for just 5 fields. Our forms will have 50+ custom fields and will become totally unreadable if ordering is incorrect.

Thank you for your time.

Piet Nutbey

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Order of custom fields in confirmation emails 14 years 10 months ago #6078

  • dthadmin
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We are releasing 2.6 later this week and this has been corrected there.

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Order of custom fields in confirmation emails 14 years 10 months ago #6086

  • coryfisk
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Hi,

Thanks for looking into the problem and glad to hear it will be fixed in 2.6

Do you have an exact day/date of ETA in stead of "later this week" ?
You guys are programmers and programmers' weeks are different than those of normal human beings :wink:

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Order of custom fields in confirmation emails 14 years 10 months ago #6087

  • dthadmin
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cory - yes, you are right... but we won't release it until we are confident that it is ready. That is more important that a date. Our goal is by the end of this week. I'd say Monday at the latest... getting VERY close!!

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