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TOPIC: manual registration ignores Early Bird price

manual registration ignores Early Bird price 15 years 1 month ago #5134

  • jharkin
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If I register someone for an event from the DTR component Records page, the price that it shows they paid, including the thank you email, is the regular price, not the Early Bird price that is in effect at the time. This is a big problem for us as we have a number of paper registrations to enter for this event and don't want to confuse the folks getting the thank you email.

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manual registration ignores Early Bird price 15 years 4 weeks ago #5314

  • M1CH4EL
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*BUMP* This is something that I would be concerned about too. Have just signed up, and the convention is some months away, but I know that the paper regos will come in thick and fast.

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manual registration ignores Early Bird price 15 years 2 weeks ago #5400

  • chappy
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I ran into this this morning. Did a manual entry and the email that went out had the higher price - client emailed confused - just sets up a less than ideal first impression when we have to explain a system glitch and apologize for the confusion before they even get to know us.

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manual registration ignores Early Bird price 15 years 2 weeks ago #5401

  • dthadmin
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Hey guys... please download DT Register again from My Orders. This has been fixed and updated in the package. Reinstall the component and you should be all set. If not, let us know.

When you uninstall and reinstall you will not lose any data, records, events, settings, etc. Only files are replaced so any language file, css changes, etc would be replaced so backup any file changes if you made any... then you can re-apply the changes to those new files if needed. If you already have 2.5.8, then there would be no language/css changes in this package update anyway.

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