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TOPIC: Adding Custom Fields to "New Registration" Email

Adding Custom Fields to "New Registration" Email 15 years 1 month ago #5080

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Hi there -this didn't seem to be covered in the Custom Fields tutorial. I set up some check boxes as custom fields for a particular event. Currently, if the user registers, the "New Registration" email that is sent to the admin does NOT display the fields that have been checkmarked. Is there a way to do this? I am using the checkboxes such that people can reserve time slots, and it would be nice if the "New Registration" email told the admin what time slots were chosen by the registrant.

Secondly, I tried adding [CONTACT_CUSTOM_FIELDS] to the registrant's "thank you" email, and nothing populated there, either.

Furthermore - when viewing the registrant in the backend, it would appear that ALL of the custom fields are checkmarked in her registration record. This does not allow the admin to determine what time slots she selected during her registration (I have attached the screenshot).

Am I doing something wrong? Thanks!
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Adding Custom Fields to "New Registration" Email 15 years 1 month ago #5082

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Stuff like this should be in a support ticket where we can know what version your using then check out your site... because this is not a regular issue. Something is goofy on your site. Submit a ticket and we'll check it out.

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Adding Custom Fields to "New Registration" Email 15 years 1 month ago #5086

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Very sorry - new to this so am learning as I go along! I will certainly submit a support ticket. Thank you!

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