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TOPIC: Issue with Reg notification email for Admin

Issue with Reg notification email for Admin 15 years 4 months ago #4609

  • chris26237
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Hi,
I am having trouble with two email issues. This first one deals with the email which is sent to the admin when someone successfully registers for a paid event.

Below is an example of what is in the email....

Title of the email: New Registration

Body of the email:
has registered for the .


Registration Details are as follows:

Event Name:
Event Date: Jul 30, 2009
Registrant's Name:
Email:
Registration Fee: 0.00
Payment Type: PayPal
Confirmation Number: DC-8588249

So, the following is missing:
Registrant Name
Event Name
Event Name (in the details section)
Event date is incorrect, it's showing the current date instead of the event date
Registrant Name (in the details section)
Registration Fee is incorrect, it's showing 0.00 instead of the correct amount
Payment type is correct
Confirmation Number is incorrect, that confirmation number is not in my registration records.

Please help. Thank you.

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Issue with Reg notification email for Admin 15 years 4 months ago #4658

  • evildrq
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I have been getting these as well. They have been going to the "catch all" email address on my hosting account.

As near as I can tell, these are associated with blank entries in the dtregister_user table in the database. They do not show up on the registration records area in the component.

I am not sure how or why these blank entries are generated. I have had them with previous versions of the component with previous events. They do not appear to be associated with completed registrations as we have not had many complaints from people that say they registered and we do not have any information on them.

I have made it plain in the instructions for the event that if you do not receive an email with a name and confirmation number then you are not registered. So far so good.

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