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TOPIC: Not Seeing List of Attendees

Not Seeing List of Attendees 15 years 5 months ago #4523

  • dmix
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Great product, but when I click on the Attendees button, I see no names even though people are registered for that event.

I updated the configuration to reflect registrant list access as public, and I have updated the event to reflect Show Attendees Button.

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Not Seeing List of Attendees 15 years 5 months ago #4527

  • dthadmin
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What version of DT Register are you using? Make sure you have the latest build, which would be 2.5.4a. There was an attendee list issue in a recent release that was already fixed.

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Not Seeing List of Attendees 15 years 5 months ago #4538

  • dmix
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Using 2.5.4

Is the newest 2.5.4a?

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Not Seeing List of Attendees 15 years 5 months ago #4543

  • dthadmin
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We actually just release 2.5.5 so go ahead and upgrade. Then, also check your settings as some people miss this one detail for showing the attendees.

Not only do you need to setup the configuration for "View Registrants", but in EACH event, you need to enable this if you want to use it. It is purposely setup PER EVENT. In Event Management, you'll see a parameter "Show Attendee's Button: Hide/Show". Set this to "Show" if you want to see the attendees for that event.

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Not Seeing List of Attendees 15 years 5 months ago #4557

  • dmix
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Had all the settings correct as you listed. I upgraded to 2.5.5 and now everything works great!

Great product! I am a genius for deciding to buy this product for my company!

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Not Seeing List of Attendees 14 years 8 months ago #7334

  • marybethberg
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I have version 2.6.4d and am having the same issue. I have gone thru other posts and checked my settings. Still no attendees showing. Please help.

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