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TOPIC: [SOLVED] Security Image Not Working.

[SOLVED] Security Image Not Working. 15 years 7 months ago #4170

  • jrossi
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I just upgraded to DT 5.1 and the security image does not display it just shows a red x. Is anyone else having this same problem?

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[SOLVED] Security Image Not Working. 15 years 7 months ago #4176

  • dthadmin
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No one else has reported this. One, we updated the package tonight so you should download DT Register again and update your component, plugin and module.

Then check your directory permissions and make sure all directories (up to /httpdocs or /public_html) are 755 permission and the files are 644. Depending on your server config, if you have a directory with a wrong permission setting, it could cause the captcha to not display.

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[SOLVED] Security Image Not Working. 15 years 7 months ago #4281

  • ardra
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I tried the 755 and 644 solution, but it did not work. I too have lost the captcha display after updating to 2.5.2.

Is there something else you can suggest?

Thank you.

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[SOLVED] Security Image Not Working. 15 years 7 months ago #4283

  • dthadmin
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ardra - please submit a support ticket with access to your site and we'll check it out.

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[SOLVED] Security Image Not Working. 15 years 7 months ago #4284

  • rjrosamond
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Not sure if this applies to anyone or not, but in doing some debugging over the weekend on my site, I discovered that if I have PHP's error_reporting() set to show notices and/or warnings, the captcha image creation code fails to output an image due to it needing to output a PHP notice before headers are sent for the image.

So, just be warned, if you increase your error reporting level, this will affect the security image generation behavior. Might be something to check.

The error_reporting level can be configured in your php.ini file, an .htaccess file, or directly in your script. More on this is at http://us3.php.net/manual/en/errorfunc.configuration.php#ini.error-reporting and http://us3.php.net/manual/en/function.error-reporting.php .

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[SOLVED] Security Image Not Working. 15 years 7 months ago #4287

  • dthadmin
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We have updated the DT Register package tonight as version 2.5.2a and it includes various bug fixes. This is one of them. Download the updated package and update your DT Register. If you still have a problem with this after updating, log a support ticket. Issue should be resolved however.

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