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TOPIC: [SOLVED] Events gone after DT Register 2.5 upgrade

[SOLVED] Events gone after DT Register 2.5 upgrade 15 years 7 months ago #4114

  • trenee
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I have upgraded jEvents to 1.5 RC.
Upgraded DT Register to 2.5
Converted Legacy Events
Using Joomla 1.5.9 on php5

Events were in both places. Then DT events disappeared.

The JEvents page also lists the year's events under a heading of Archives which is also different.

I tried uninstalling and reinstalling DT Register, turned off Legacy mode, but still the events are not listed. I don't have access to the database, so I can't check there. I will try to get phpadmin access.

In the mean time, any answers on why my old events are gone? Is there a query I should run in phpadmin?

Thanks for your help. We are in the middle of event registrations. Really had thought this was going smooth...

http://www.dailyacts.org

Best,
Tiff

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[SOLVED] Events gone after DT Register 2.5 upgrade 15 years 7 months ago #4116

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Please submit a support ticket with admin access so we can check this out for you. No one else has reported anything like this happening so we need to look and see what is going on. Thanks.

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[SOLVED] Events gone after DT Register 2.5 upgrade 15 years 7 months ago #4120

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I have posted a ticket. I also want to add that one of our admins added group registration to our events at some point last night around the upgrade time.

Thanks for your help. This is so urgent as we are taking registrations for events this weekend.

Best,
Tiff

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[SOLVED] Events gone after DT Register 2.5 upgrade 15 years 7 months ago #4121

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I just noticed that when I try to create a new event there is only one event listed from the events listed with JEvents (we have over 20 events in JEvents).

Hope this helps with troubleshooting. If I could get an ETA on Support so I know if I should post a phone number for registrations or start re-entering all the existing data (nightmare scenario) that would be helpful.

Thank you,
Tiff

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[SOLVED] Events gone after DT Register 2.5 upgrade 15 years 7 months ago #4122

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Support helped tremendously to resolve this issue. Somehow events IDs were created in the upgrade and so DT Register couldn't flow the events. Support edited the IDs (painful process I imagine). I felt like a parent awaiting a birth, helpless and encouraging. Great Support!

Thanks,
Tiff

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