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TOPIC: [SOLVED] pay later marked paid but not in export

[SOLVED] pay later marked paid but not in export 15 years 8 months ago #3987

  • Ginjg
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2.42 - the pay later registrants that have been marked paid in dtR are not marked paid in the exported csv.

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[SOLVED] pay later marked paid but not in export 15 years 8 months ago #3995

  • dthadmin
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You need to upgrade to 2.4.3. This issue was resolved in that upgrade.

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[SOLVED] pay later marked paid but not in export 15 years 8 months ago #3999

  • tjm1113
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This does not work in v2.4.3 for me: User signs up as Pay Later. On receipt of payment by check I go to update the Payment Status in backend. Status changed to \"Paid\". Save. Export. Spreadsheet says \"Not Paid\". Re-check backend. Payment Status is marked \"Paid.\"

And as I was looking for alternative ways to fix this I am now wondering why is it that if a user is marked as \"Pay by Mail\" there is no Payment Status (Paid or Not Paid) to select?

Just because a user selects to \"Pay by Mail\" doesn\'t mean they have actually paid so there should be a similar \"Payment Status\" selection to make for that Payment Type as well.

Phone Payment & Pay at the Door also do not have an option to show \"Paid\" or \"Not Paid\" & though I am not using Paypal or Authorize.net for this site, I would hope something looks different in both the backend database and the CSV export to show a credit card or Paypal payment has actually gone through.

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[SOLVED] pay later marked paid but not in export 15 years 8 months ago #4026

  • tjm1113
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Problem is fixed in 2.4.3a.

Also, now that \"Pay Later\" is no longer a \"Payment Type\" things make more sense for the end-users.

Thank you.

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