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TOPIC: DTRegister 2.3.7 / Group registration errors

DTRegister 2.3.7 / Group registration errors 15 years 10 months ago #3285

  • antillas21
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Hi,

I installed version 2.3.7 after testing version 2.3.5 and hoping this will solve a little problem I have.

When testing registration for an event that supports both (individual and group) registration types I notice this:
1. Individual registration goes excellent, no flaws.
2. Group registration on the other hand does register the contact individual for the group, but lists Member 1, Member 2 and so on for every member in the group.
2.a. When receiving the thank you for registering email, group member names are not included, only the contact member data.
2.b. In Joomla back-end when selecting the component and then Registration Records from the component menu, group registration are listed as having \"n Members\", but clicking that to display group members I receive merely blank fields where member names must be.
2.c. Accesing the MySQL database and selecting the appropriate table where group members are stored, the table merely has info about the groupid they belong to, but any other field is empty (first name, last name, organization, etc.)

I had this same problem when testing version 2.3.5 and thought maybe was a bug that 2.3.6 and 2.3.7 had fixed.

What could be wrong with my installation...?

I am attaching a zipped folder containing images that describe what I am writing about.

Attachment dtregister_explanation.zip not found

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DTRegister 2.3.7 / Group registration errors 15 years 10 months ago #3286

  • dthadmin
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Please submit a support ticket with admin access so we can check things out. Our testing has shown no problem like this. We\'ll check to make sure all is setup okay.

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DTRegister 2.3.7 / Group registration errors 15 years 10 months ago #3287

  • antillas21
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Thanks for a prompt answer, I have submitted a ticket and provided super admin access to our website in the ticket.


I\'d like to mention that our website is in development right now. Last year we purchased your component to use in our website url but then we suffered an SQL injection attack through your component, so we decided to disable it for the rest of the year until your company provided a fixed version.
That version has been already released by your company. But then we have entered a period of website remodeling, so we opened a subdomain where we are testing components integration for our freshly designed website.

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DTRegister 2.3.7 / Group registration errors 15 years 10 months ago #3288

  • serge06
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2. Group registration on the other hand does register the contact individual for the group, but lists Member 1, Member 2 and so on for every member in the group.


I second that, this has been the issue after version 2.3.5 and is very confusing if we set all group member fields to NOT show.

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