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TOPIC: 2.4 - No Payment Option or Event Cost

2.4 - No Payment Option or Event Cost 15 years 11 months ago #2962

  • aarongeiser
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I am having an issue with event cost and payment.

As soon as i try to register for the event the cost says $0.00 - and just accepts the registration info.

There is no payment option. I have tried every configuration possible.

I am using Joomla 1.5.7
JEvents v1.4.3 RC2

What other information can i provide to help resolve this issue?


Aaron

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2.4 - No Payment Option or Event Cost 15 years 11 months ago #2968

  • aarongeiser
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Wow, I am really suprised at how lacking this support forum is.

For a bug that pretty much renders the payment feature inoperable out of the box - I would expect atleast a reply from a DT Register software developer...

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2.4 - No Payment Option or Event Cost 15 years 11 months ago #2973

  • dthadmin
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Aaron, we just replied to your support ticket. Sorry it wasn\'t fast enough, but the funny thing is that you were upset about a \"bug\" but you just did not have your events setup correctly. You did not have an individual per person rate established. You should watch our video tutorials for sure.

You establish the individual rate which is above the group rate options. This will establish the price for one person or for each person in a group. THEN the group options below are optional and only used if you are providing group discounts at a specified number of group members. You must have modified your details as you only had a price given for a number of members... don\'t remember, but it was 2 or 3 I think. So an individual registration had no data for what the cost would be. When no pricing is given, it defaults to $0 and skips any payment options.

I deleted your event and recreated it properly. You\'ll see two entries for the same event. This is because one represents the individual rate and the other represents the discount I setup once a group reaches 5 or more members. You should ALWAYS have an entry for the event providing a price for ONE member. Anything beyond that is extra.

Thanks and have a happy new year!

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2.4 - No Payment Option or Event Cost 15 years 11 months ago #2975

  • aarongeiser
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Aha - Thanks for showin me what\'s up! :)

Happy New Year!

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