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TOPIC: Registration Issue

Registration Issue 16 years 1 month ago #2691

  • bridgit
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I am trying to get this to work and what I find is that I can get the registration to come up and you can fill in all the fields but then when you hit next to go to the payment option I get an error I get the following error message:

Username and password do not match

Why do they have to create a user name and password? And more importantly how do they do that? I have my events set to Public so I don\'t know why this is happening or how to fix it. Please help.

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Registration Issue 15 years 11 months ago #3021

  • bcotten
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I\'m having the same issue. Any resolution on this?

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Registration Issue 15 years 11 months ago #3028

  • bridgit
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I had some issues when using this program but it was primarly me - user issues. :)

To get mine to work I just went into the settings and turned the Community Builder Integration off. Then it worked just fine for me. Hope this helps you.

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Registration Issue 15 years 11 months ago #3049

  • bcotten
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Community Builder integration was already off for me. Any other ideas? I\'ve put in a support ticket with no response.

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Registration Issue 15 years 11 months ago #3071

  • bridgit
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Sorry, that is what worked for me. Not sure what else the issue could be. You should get a response to your support ticket soon, I had submitted a couple for different reasons and they were great at responding. Good Luck :)

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