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TOPIC: Events Not Showing in Pulldown for Event Title

Events Not Showing in Pulldown for Event Title 16 years 4 months ago #1987

  • flyafox
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Help...
I purchased DT Register
I have JEvents 1.4.3 Installed (Com Only)
I have DT Register Installed
I created an Event in JEvents along with a Category

When I go into DT Register under Registration Management the event does not show in the Event Title pulldown.

I am totally confused as to why. If someone can help me I appreciate it, otherwise I need to ask for a refund on this purchase and seek another solution.

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Events Not Showing in Pulldown for Event Title 16 years 4 months ago #1989

  • dthadmin
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I love it when people start threatening refunds when:
1) our General FAQ states that we don\'t do refunds and
2) they are not using the component correctly

So, not trying to be rude here, but there are numerous posts in this forum about this. Let me post the details here again. I guess the more posts there are about it, the easier they will be to find :)

The reason you are not seeing your events could be:

1) The events are setup as recurring events, not onetime events. DT Register does not recognize a recurring event as it is designed to setup registration for an individual event... one at a time.

2) The event date is already past. DT Register will ignore any event that is already over.

3) You could be looking in the wrong place. The pulldown on the Registration Management page is a filter showing only events that have already been setup in DT Register. There is actually text in the admin that explains this. When setting up a new event for registration, you must click the \"NEW\" button in the corner, which will take you to another screen that also has a pulldown. THIS is the one that will show all eligible events from JEvents.

4) You have already setup the event in DT Register. Once setup, it will not show up in the list for creating new event registrations.

Hopefully this is helpful to you. Thanks.

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Events Not Showing in Pulldown for Event Title 16 years 4 months ago #1990

  • flyafox
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Thanks...sometimes the obvious is right in front of us but we cannot see it. The date was set to 7-26 8-12a and had passed.

Thanks for the help!!:dry:

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Events Not Showing in Pulldown for Event Title 16 years 4 months ago #1991

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No problem. Glad to help :)

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