TOPIC: Paypal Pro email confirmation

I'm not sure if I'm doing something wrong of if this just isn't possible. But when a person pays for an event with a credit card thru paypal pro, everything gets transmitted over correctly except the email address. And I'm guessing because there is no email address, no email confirmation from paypal gets sent out to the user to confirm they made a credit card payment.

Is there something I need to do for this to work, or is this setup this way on purpose? Thanks!

Nate

No email address?? The default "email" field is required for all registrations. Records will not be created without it.

The person has to input an email address but when the info gets transmitted to paypal pro, in paypal pro's details of the submission there is no email address.

Are you using the default email address named "email" or one that you created? Do you have the latest version of DT Register? Is this an individual or group registration? If group, the "email" field must be set for billing or members/billing. It can't be just for members only.

this happens with a group registration or single. we require the email for members and billing. latest version of dt register for joomla 1.5. the email input is the default email field that was included when we setup dt register.

the record gets created within dt register without a problem and all the fields are there. it's only in the paypal pro details of the transaction that there is no email address. and because of that, no confirmation from paypal gets sent out saying the person paid. dt register's confirmation gets sent out just fine to the email.