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TOPIC: Discount codes not working in latest version

Discount codes not working in latest version 12 years 9 months ago #17047

  • ChosenPeopleMinistries
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I've updated to the latest version (2.7.14e I believe) but the discount codes aren't working. I create a new code, set it to "per event," enable discount codes for that event and check the box for the code I want.

Yet when I try to register with the discount code it still wants to charge me.

Thanks in advance for your help!

Shayna

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Discount codes not working in latest version 12 years 9 months ago #17049

  • dthadmin
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Hello. The discount codes are working fine. Probably a setup issue. Make sure you have a valid start and end date for the code to be active, and make sure the code is published. Also check "Fee Ordering" for the event and make sure the code is order appropriately, which would be AFTER other fees are calculated.

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Discount codes not working in latest version 12 years 9 months ago #17051

  • ChosenPeopleMinistries
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Found the problem! The discount was sent as a percentage, and I'd put in 100 - but I needed to put in 100.00 instead. Now it's working :-)

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