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TOPIC: Not being able to register event once I click register

Not being able to register event once I click register 12 years 10 months ago #16494

  • taylord
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Background.

Joomla 1.5.21
JEvents 1.5.5 #1865
DT Register 2.6.3a


I am having issues. I created an event in jevents and that works fine. I see it in DT register and set up my values, and that works fine. I see it on my rsvp page, and that works fine.

However, when I click the register button on the event, I get a blank screen. I should expect to see the next screens for payments. Any thoughts on what might be amiss?

thanks in advance.

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Not being able to register event once I click register 12 years 10 months ago #16495

  • dthadmin
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Hello. First, I see no DT Register license connected to this username, so you are not eligible for support. Second, version 2.6.3 is almost 2 years old and long not supported. You need to get a current license and get updated as your first step. If you still have an issue, log a support ticket with the account that has a license.

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Not being able to register event once I click register 12 years 10 months ago #16505

  • taylord
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thanks. I am taking over as as a admin of a site and I will work with the past admin of our site and get us current on the license issue.

Thanks for the reply.

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