TOPIC: Random Free Registrations

I know I am using an old version of DTRegister, still on 2.5.9, but I have never had any issues or needed to upgrade until now. We are currently in the process of receiving registrations for an annual event and cannot upgrade the component at this time. Before now I haven't had any problems at all with the system. Now, all of a sudden, and randomly it will allow people to register and not require payment and pass them through as a free registration. Where the next person will get charged..? Can anyone please help me if you can think if any reasons this could happen..Again, if I wasnt in the middle of this massive registration process, I would just update the component, but that isnt remotely a possiblity at the moment. Any help would massively be appreciated!

Pablo - 2.5.9 is just over 2 years old as is your license meaning you technically don't qualify for support either. Hard telling what your issue is. Could be cache related. I'd suggest disabling any cache in Joomla, your template or any cache plugin.

Best thing you could do is this:
- purchase a new license so you have access to updates and support again.
- Current is 2.7.13, but 2.6.9 is included in that package. You could easily and quickly update to 2.6.9 and be in a MUCH better position.
- You will not lose any data, settings, etc. The update to 2.6.9 would probably be completely done within 15 minutes. Pick a time where site activity is slow and get it done. Really is no reason to NOT do this.

Thank you very much for the swift response!

I had tried addressing caches, which all are off and/or cleared, optimized/repaired tables in the DB, everything I can think of..All of the registrations work perfectly except for these sudden random free people..

I had already planned on upgrading after this event is over, which unfortunately is early April..

Here's my fear, I have configured 4 ways a person can register for this one event, so in essence there are 4 separate events technically, since there are 4 types of people registering for this event. So I am using direct url's to that events individual/group registration, completely bypassing the standard DtRegister event selector page...so the url's would absolutely have to remain the same after an upgrade, since these urls are plastered everywhere in marketing material...if you can see what I mean.

I am also worried about losing the custom message pages I built into the registrations and an upgrade issue with the current version of JEvents 1.5.9 that worked with my current version of DTRegister.

I would be in a devastatingly horrible position if I damaged the registration at this very moment for my folks, but I still have to resolve the random free issue somehow.

So, if I upgrade to the to 2.6.9, I can remain on the current version of JEvents, I will not lose any of the events created, nor the registrations, custom message, urls for each event will not change, etc?? It is incredibly important that I can do this without loss in any shape of the imagination.
I cant begin to explain how much. :shock:

I really appreciate your help and I am definitely trying to keep my questions outside of standard support, since I just found I am not supposed to pose support questions. I thought I'd be ok to ask since the forum allowed me to create a thread. I've been a supporter of DTH's extensions since 2008 and have always appreciated the quality of the extensions and support.

Thanks again!

I am having the same issue running 2.7.7 - I know I need to upgrade to the current edition, and I will.

Just don't understand why this happens. It's random and doesn't make sense since the only payment gateways enabled are Paypal and Authorize.net.

Anyway, just figured I'd post since Pablo wasn't the only one with the issue.